Connecting to LinkedIn...

Social Media Community & Customer Service Manager

Get similar jobs by email. Register with us now.

Job Title Social Media Community & Customer Service Manager
Contract Type Permanent
Salary £25000 - £35000 per annum
Start Date ASAP
Our Reference Q91453
Who to Contact Quest Seach Selection -
Job Advertised over 4 years ago

Job Description

This fun-loving Health & Beauty brand is looking for a Social Media Community Manager to monitor and drive its activity in this area and develop new ideas and opportunities for engaging with key audiences. With extensive experience of managing social media channels and an in-depth understanding of best practice and latest trends, you will be working in the dynamic Digital Marketing team with a view to creating an interactive ‘experience’ for existing and potential customers. Your key responsibilities include: * Responding to and logging all consumer queries and feedback * Produce monthly reports and analysis and present findings to key stakeholders * Managing and building the brands social media presences, ensuring they are high quality, consistent and in line with ‘Tone of Voice’ * Creative content and Social Media content production across all Social Media channels * Manage the mail-outs to customers * Developing creative ideas that raise the brand profile amongst key audiences via social media * Engagement with key retail clients and direct customers And what you’ll need: * A passion for service and enhanced customer service skill * Extensive experience of managing social media channels * A Degree is Marketing, desirable * Knowledge of social media best practice and latest trends * The ability to use social media to engage with an organisation’s key audiences * A good understanding of the social media tools used to monitor trends and create insights * Excellent communication skills and an enthusiasm for being part of a highly creative team * Stacks of personality, fun-loving outlook on life To be the Social Media Community Manager, you should already demonstrate a track record of success in a similar Social Media position, preferably working for a retail brand. In return for your hard work, you will be rewarded with a salary of between £25-35k and attractive benefits and discounts. If you feel your CV reflects the requirements, apply today with an up-to-date copy.

Ref: Q91453 | Published: over 4 years ago


Similar Jobs

Digital Marketing Manager
£40,000 - £60,000 | Plymouth, Devon Ref: 103061_1494262954 | Published: 08th May 2017

An exciting Digital Marketing Manager opportunity has arisen to join a renowned brand that has ex...

CRM Manager
£85,000 | Dubai Ref: Q88135_1494761111 | Published: 14th May 2017

A leading international group is currently in the market to appoint a head of CRM to help develop...

Sales Manager
£34,000 - £36,000 | South East England, England Ref: Q103172_1495613567 | Published: 24th May 2017

One of the fastest growing homeware brands in the UK is looking for a Regional Sales Manager to c...

Regional Manager
£50,000 | City of London, London Ref: Q82441_1495182533 | Published: 19th May 2017

Leading retail chain currently looking to appoint a Regional Manager to help expand their current...

Store Manager
£25,000 - £28,000 | Guernsey Ref: Q101261_1494944488 | Published: 16th May 2017

One of the leading commercial players in Guernsey is currently looking for a Store Manager to wor...

Sign In