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Customer Supply Controller

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Job Title Customer Supply Controller
Contract Type Permanent
Salary £20 - £24K Per Annum + Bonus + Benefits
Start Date ASAP
Our Reference Q88868
Who to Contact Quest Seach Selection -
Job Advertised almost 5 years ago

Job Description

This leading FMCG business currently requires a Customer Supply Controller to take responsibility for managing customer orders from receipt through to delivery at customer destination. You will take charge of billing and ensure on-time/in-full service according to the businesses standards. The Customer Supply Controller will also be expected to: * Ensure all customer orders are executed within the agreed SLAs * Ensure the smooth running of the supply chain * Pro-actively communicate and develop relationships with internal customers as well as third party logistics providers by being a respected and trusted business partner and functional expert * Support and assist commercial operations in Europe * Manage customer orders from receipt of order through to delivery at customer destination including billing * Work closely with the third party logistics provider (3PL) to achieve on-time and in-full delivery service to customers * Manage order shortages, delivery failures and other impacts as well as stock return process in co-operation with 3PL * Pro-actively manage potential short term stock shortages and allocation processes in co-operation with the internal Planning team and customers * Create and maintain customer master data in SAP To be successful in this role, you should have: * A strong academic background * Experience within customer service, order management and/or Logistics * Previously worked with retail customers within FMCG * Some experience in a top-tier consulting or leading blue chip firm * Excellent IT skills and knowledge of SAP or a similar planning system * Outstanding team-working ability * Excellent analytical skills with the ability to assimilate large amounts of data * The ability to articulate results and ideas in a concise manner to both internal colleagues and external clients * The capacity to deliver outstanding consulting work while being focused on more than one project at a time In return, the Customer Supply Controller will receive a generous salary and benefits package as well as a bonus. If this sounds like the opportunity you are seeking, please apply now with an up to date CV.

Ref: Q88868 | Published: almost 5 years ago


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