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Call Centre Manager

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Job Title Call Centre Manager
Contract Type Permanent
Industry
Salary £30 - £35K Per Annum
Start Date ASAP
Duration
Our Reference Q88172
Who to Contact Quest Seach Selection - jrb.05944.4032@quest.aplitrak.com
Job Advertised about 5 years ago

Job Description

The UK’s premier market research agency is looking for a Call Centre Manager to join its team and oversee a new stage of its research with a high-profile media client. Reporting to the Technical Director, the successful candidate will: * Oversee the day-to-day maintenance of the ground-level research * Manage a small team of assistants * Manage all research communications, a help desk and a rewards facility * Develop effective and engaging communications (including website maintenance, email, text messaging and written communication) The ideal candidate will: * Be educated to degree level or equivalent * Have prior experience of managing a team * Have previous customer/client support experience, preferably from a call centre environment * Have a successful track record of problem solving and process improvement * Have excellent verbal and written communication skills This is a fantastic opportunity for unparalleled career development potential and the chance to work with one of the world’s most influential media brands. If this sounds like the opportunity you are seeking, please do not hesitate to apply.

Ref: Q88172 | Published: about 5 years ago

THIS JOB HAS EXPIRED

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