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Digital Product Support Manager | Marketing

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Job Title Digital Product Support Manager | Marketing
Contract Type Permanent
Salary Negotiable
Start Date
Our Reference Q98588
Who to Contact Quest Search & Selection -
Job Advertised over 1 year ago

Job Description

This is a great opportunity to join a leading provider of smiles in the role of DIGITAL PRODUCT SUPPORT MANAGER. You will support the development and management of the digital products across web, mobile, app, games and augmented touch points. This is a new role within the business and has an innovation focus.

As a Digital Product Support Manager | Marketing you will be responsible with:

  • Assist in driving the strategy for digital products
  • Developing and implementing features to increase acquisition and retention of users
  • Working with design, development and UX to develop roadmaps to execute successfully and deliver a consistent proposition across all platforms
  • Working with the customer insight team to interpret data insights through our digital platforms
  • Assess and align digital development with customer needs and business strategy
  • Constantly striving to find ways to improve, and where possible simplify, the customer experience
  • Working with key stakeholders across the business.

Experience, Skills and Qualifications:

  • Strong digital product management experience
  • Strong understanding of mobile platforms and technologies (app, mobile web, tablet)
  • Excellent communication and the ability to guide key stakeholders
  • Good understanding of UX
  • Strong knowledge of analytics implementation and application
  • Fluency in English, with and of the following a bonus: Arabic / Russian / Mandarin.
  • Proven record of the defining, documenting and delivering of user-centered experiences.
  • 5 year experience in a similar role.
  • Graduate degree.
  • A travel, leisure & entertainment background would be ideal, but candidates may come from any sector such as media, e-commerce, gaming, consumer services, ticketing, etc.

If you think you have the required qualifications and experiences send your CV to us and a rewarding salary package awaits you.

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

Ref: Q98588 | Published: over 1 year ago


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