Connecting to LinkedIn...

Customer Service Manager

Get similar jobs by email. Register with us now.

Job Title Customer Service Manager
Contract Type Permanent
Salary £18000 - £21000 per annum
Start Date
Our Reference 100457
Who to Contact Quest Search and Selection -
Job Advertised 8 months ago

Job Description

My Client, market leading department store is looking for an experience customer service manager to join vibrant team in Bristol. We are looking for passionate individual to motivate, engage and coach the team to deliver exceptional customer service.

In this role you will be responsible for:

  • Motivating the team to perform to their best and provide outstanding customer experience.
  • Engaging with customers making sure they receive the best service and leasing with the team if anything needs adjusting.
  • Resolving any customer issues in timely manner and ensuring customer is satisfied.
  • Developing team capability in customer service so everyone in the team know to and wants to provide the best service.
  • Organising local PR events to engage with local community and promote the business.
  • Tracking customer interactions on local social media and responding where appropriately to resolve queries quickly and providing service consistent with the brand.

In addition you will demonstrate:

  • Strong coaching and communication skills
  • Ability to influence people
  • Proven record of managing performance
  • Proven record to drive results through people

You will role model and demand from your team an impeccable level of focus on the customer experience.

In return you will be offered a competitive salary of up to £21k and an opportunity for unparalleled career development.

If you feel you have what it takes to become part of this successful organisation, please forward your CV. Quoting reference Q100457. We look forward to hearing from you

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

Ref: 100457 | Published: 8 months ago


Similar Jobs

Customer Service Leader - Gatwick
£22,000 - £26,000 | Gatwick, West Sussex Ref: Q101502 | Published: 05th Dec 2016

Do you love working in a fast-paced retail environment, which provides an amazing shopping experi...

Customer Service Leader - Stansted
£22,000 - £25,000 | Stansted, Essex Ref: Q101826 | Published: 18th Nov 2016

Do you love working in a fast-paced retail environment, which provides an amazing shopping experi...

Assistant Manager
£17,000 - £20,000 | York, North Yorkshire Ref: Q100580 | Published: 28th Nov 2016

A premium fashion and lifestyle retailer are seeking an exceptional leader to join their expandin...

Store Manager
£29,000 - £30,000 | London, London Ref: Q101800 | Published: 14th Nov 2016

A fantastic opportunity has arisen for a Store Manager to join an expanding boutique fashion bran...

Property Manager
£55,000 | London, London Ref: Q76184 | Published: 08th Nov 2016

International retail group currently in the market to appoint a strong manager to join their prop...

Sign In