Wholesale Finance Administrator

Wholesale Finance Administrator

Ref: JO-1902-105935 | Negotiable | Location:City of London, London, England | Added:12/02/19

Quest Search & Selection is excited to be working with one of the biggest and most recognised global brands who is looking for an experianced Wholesale Finance Administrator.

This role is a very important function between the wholesale customer service and credit control departmennt. This role will also establish a Standard Operating Procedure between the UK Credit Control and UK wholesale Customer Service teams.

Key Responsibilities:

  • Check for new deductions and verify complaint debit note has come in to shared inbox
  • Chase Customer Accounts Team for any debits copies not received
  • Check if there is a credit against the debit in system and reconcile or follow us as necessary
  • Spot check the debit- categorise the debit in Dispute Management, check information is complete (rtv number, compliance back up information, is this a mark down contribution, request PODs), go back to customer with any missing info requests /follow up, save correspondence in dispute management
  • Chase or refuse any incomplete debits with letter, and follow up in next payment in accordance with KPIS
  • If all is complete/correct Dispute is assigned to correct CS account manager
  • Support CS person to investigate, and either credit , or reject and send rejection letter to the customer, update progress in dispute management
  • Mark as rejected in dispute management
  • Raise any difference in credit to debit, note in dispute management and to customer service
  • Red flag any large debits over 10K to CS as soon as they arrive
  • Build relationships with Finance teams at customers
  • Monthly review with CS/CC & Directors on progress/ledger
  • Develop and maintain Dispute Process Management process
  • Review Remittance Daily
  • Support with LRD project
  • Additional adhoc support to the Wholesale CS Team (as required)

Key Skills Required:

  • Reconciliation and Ledger Management experience
  • Strong Microsoft Excel
  • Experience developing relationships with customer Accounts Departments
  • Problem solver
  • Understanding of product order to payment process.
  • Self starter
  • SAP desired but not essential
  • Ability to work both independently and in a team

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

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