Quality & Customer Care Coordinator

Quality & Customer Care Coordinator

Ref: 107778_1581684 | £25000 - £30000 per annum | Location:Bagshot, Surrey, England | Added:14/02/20

About the Company

Quest Search and Selection is working with a well-established food retailer, who are looking for a Quality & Customer Care Coordinator for their branded food range. The company has operations in UK and internationally & is looking for someone to support their Customer, Quality and Technical team. You will be part of a growing team to support the ongoing development, feedback and up-skilling of products & packaging for their supplier & manufacturing part of their business.

The responsibilities of a Quality & Customer Care Coordinator:

  • Carry out supplier approval audits and external visits
  • Review of Technical & Quality statements with external suppliers
  • Liaison with 3rd partners to ensure compliance with current food law requirements
  • Technical aspects of consumer complaints investigations
  • Liaise with suppliers for technical/quality assessment of the information provide
  • Update BRC certificates, Reports, HACCP, Organic certificates etc

To be successful in this Food Quality & Customer Care Coordinator position:

  • Food safety and compliance audit experience
  • Must have experience within a UK OR European food retailer, manufacturer or supplier
  • Ideally have a Food technologist degree or similar
  • HACCP (basic level required)
  • Level 3 Food Safety is ideal
  • Able to run different database systems
  • Provide detailed and accurate report information
  • Passionate and consumer focused
  • Excellence communication skills
  • Problem solver when needing further information or assurances
  • Passion about providing the best quality food!

What’s in it for you…

  • Bonus
  • Pension
  • Flexible Working
  • Car Park onsite

If you are interested in this amazing opportunity, then please apply by sending your CV today!

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

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