National Account Manager

National Account Manager

Ref: JO-1901-105728 | £50000.00 - £55000.00 per annum + bonus | Location:Wimbledon, London, England | Added:10/01/19

We have exclusively partnered with a disruptive and innovative organisation who is looking for a proven successful National Account Manager to shape and define the sales strategy across the UK Market.

As the brands National Account Manager, you will be tasked with driving the full P&L management of the Grocery & Convenience channel, this incorporates existing accounts. There will also be a strong strategic emphasis on business development in convenience, to define a route to market and execute on the strategic plans.

Sales and Business Planning

* Business Plan – to prepare and implement an annual business plan for each account, carrying out regular reviews to ensure key sales and marketing objectives are achieved

* Prepare a Joint Business Plan (JBP) in conjunction with the Key retailer & internal teams

* Identify short, medium- and long-term opportunities to develop and implement plans to maximize the sales opportunities

* Competitor Brands / Activity – using information from trade press and market visits keep abreast of competitor brands / products and counter as required

* Strategy and Planning Develop the portfolio strategy, in conjunction with the Head of National Accounts and fully deliver against the agreed plans

* Plan and implement strategies in accordance with business needs e.g. project implementation

* Collaborate with Group and UK category management and insights lead to deliver a longer-term ambition of category captaincy.


* Forecast – prepare value and volume forecasts by products and update on a rolling monthly basis. Liaise with the Supply Chain Organization (SCO) on specific requests and issues

* Implement and manage the appropriate trading terms and price changes within the company guidelines

* Range – develop the optimum range of new and core product distribution in accounts, ensuring NPD is listed and launched effectively

* Customer Meetings – maintain regular face-to-face meetings with Buying and Supply contacts. Organize and lead annual strategy meetings with key contacts

* Manage the agreed expenditure budgets for their customers and work closely with the marketing team to develop trade marketing activities


Internal Reporting

* Provide Customer P&L and ROI for each key activity in their accounts and gain approval from UK Head of National Accounts

* Engage internal stakeholders in the JBP process

* Work with the Customer Service team to resolve any complaints/issues.

* Work with Sales Support Executive to develop reporting on account EPOS weekly, identifying key areas for action and development

* Take ownership of sales reports and reviewing to make sure these are effective and meaningful

You would be a highly motivated and Account Manager with proven experience working with national accounts.


* Ideally educated to Degree Level

* English and Maths to GCSE Grade C or above (or equivalent)

Skills / Experience

* Experience as a National Account Manager, ideally within a Pharmacy, FMCG or Personal Care branded supplier business

* Experience of developing JBP’s essential

* Experience of collaborating with Shopper insights and category management teams highly desirable

* Strong record of building and maintaining customer relationships

* Experience of setting, maintaining and achieving budgets both in turnover and in profit

* Experience of managing margins, customer profitability and sales targets

* Strong understanding of P&L’s * Proven track record in Sales

* Ability to build and maintain good internal relationships

* Strong communication skills, both verbal and written

* Negotiation and account management skills

* IT literate, including Excel, Word and PowerPoint

* Strong analytical skills

* Strong organizational skills with the ability to prioritize own workload

* Excellent attention to detail

* Full, clean and valid driving license.


* Classical sales training

* Experience in the discount channel would be beneficial

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

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