eCommerce Project Manager

eCommerce Project Manager

Ref: JO-2111-109569 | £35000 - £45000 per annum | Location:London, England | Added:18/11/21

The Company

Quest Search and Selection is partnering with a leading British Fashion brand on the lookout for an eCommerce Project Manager as part of their digital transformation and drive to continuously enhance their customer’s online experience.

The business has undergone significant growth over the past year and are looking to invest further across teams.

The Role

The eCommerce Project Manager will be responsible for introducing new integrations to eCommerce website, liaising between the Trading, Development and Data teams and rolling out new innovations.

  • Assist in the implementation and management of all tools and technologies to help successfully deliver new products in line with strategy
  • Manage the daily roadmap and have contact with various stakeholders
  • Responsible for monitoring the performance of new product roll out, ensuring they are aligned to objectives and performing
  • Run tests to determine functionality. Analyse and report on test results to determine the impact on UX and its subsequent ROI
  • Identify opportunities and make recommendations for further improvements to the website to improve customer journeys to improve customer satisfaction, loyalty and profitability
  • Support on-site personalisation, customer service and audience-based targeting strategy
  • Exploring new technologies, working with development teams to determine practically and working with teams to resolve issues
  • Responsible for coordinating directly and working collaboratively with internal and external stakeholders. Teams you will work alongside includes the eCommerce Trading team, CRO, Web Developers and external agencies.

Skills and Experience Required

To be successful in this UX Project Manager position –

  • highly analytical individual from a Project management qualification and experience working on eCommerce projects related to Salesforce Commerce Cloud
  • You must have experience of web & mobile development within retail or eCommerce background
  • Experience testing products, resolving issues and prioritising projects by urgency
  • You will be data-driven and performance minded and have experience in delivering the roadmap
  • Have relevant personalisation software experience
  • Strong analytical skills and worked with analytical cloud based programme such as Content Square
  • Experience integrating a new ERP platform
  • Deep understanding and experience of key elements that impact conversation
  • Critical-thinker and problem-solver
  • Excellent stakeholders management, strong interpersonal and communication skills.

The benefits of this UX project Manager –

  • A business that is expanding and pushing on with growth plans!
  • Flexible working – 3 days in a brand-new office and 2 days at home
  • 25 days holiday
  • Working for an ethical & sustainable focus brand

Get in touch with Jay Thandi to find out more about this great opportunity.

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

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