eCommerce CRO Executive

eCommerce CRO Executive

Ref: JO-2107-109287 | £32000 - £36000 per annum + + Benefits | Location:London, England | Added:18/04/22

Quest Search & Selection are partnering with this luxury multi-brand retail business that prides itself with working with some of the largest, global branded & own label Home, Outdoor & Fashion brands.

The business is currently recruiting for a eCommerce CRO Executive who is an optimisation specialist with a proven track record of delivering the end-to-end conversion rate optimisation strategy – from ideation to delivery across multiple brands.

The roles and responsibilities in this eCommerce CRO Executive role

  • Assist in the implementation and management of all tools and technologies to help successfully deliver the CRO programme & strategy.
  • Responsible for monitoring the performance of all testing across all website and working towards goals of improving web KPIs.
  • Analyse and report on test results to determine the impact on UX and it’s subsequent ROI
  • Identify opportunities and make recommendations for further improvements to the customer journey to drive customer satisfaction, loyalty and profitability.
  • Supporting the development and execution of end-to-end A/B tests and MV Testing.
  • Support on-site personalisation and audience-based targeting strategy
  • Further tailoring the website to make it more relevant and easier to use for customers.
  • Responsible for coordinating directly and working collaboratively with internal and external stakeholders. Teams you will work alongside includes the eCommerce Trading team, UX designers, CRM, Web Developers and external agencies.
  • To be successful in this eCommerce CRO Executive position –
  • 2+ years experience in conversion rate optimisation role ideal as an Assistant, Executive or Specialist level.
  • Must have experience in an eCommerce , Retail or B2C environment.
  • Have relevant personalisation software experience within Optimizely, AB Tasty, Monetate, Dynamic Yield etc.
  • Deep understanding and experience of key elements that impact conversation
  • Strong analytical skills with working knowledge in analytics packages e.g. Google Analytics etc
  • Good time-management and organisational skills, with the ability to work in a fast-paced environment.
  • Ability to adopt different user testing strategies and analysis of testing results to drive customer focused decision
  • Excellent stakeholders management, strong interpersonal and communication skills.
  • Knowledge of HTML, Javascript and CSS is a plus.

Benefits of this eCommerce CRO Executive ​role –

  • A business that is expanding and pushing on with growth plans!
  • Flexible working – office and 1 day homebased post covid
  • Monthly work incentives
  • Contributory pension
  • Subsidised food & gym membership

This is a great opportunity for someone at the start of their career to join a well renowned retailer with a global presence. If you feel like you have the qualifications for this position, please apply with your updated CV today quoting the reference JO-2107-109287.

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

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