eCommerce CRO Executive

Ref: JO-2107-109287 | £32000 - £36000 per annum + + Benefits | Location:London, England | Added:18/04/22

Quest Search & Selection are partnering with this luxury multi-brand retail business that prides itself with working with some of the largest, global branded & own label Home, Outdoor & Fashion brands.

The business is currently recruiting for a eCommerce CRO Executive who is an optimisation specialist with a proven track record of delivering the end-to-end conversion rate optimisation strategy – from ideation to delivery across multiple brands.

The roles and responsibilities in this eCommerce CRO Executive role –

Assist in the implementation and management of all tools and technologies to help successfully deliver the CRO programme & strategy.
Responsible for monitoring the performance of all testing across all website and working towards goals of improving web KPIs.
Analyse and report on test results to determine the impact on UX and it’s subsequent ROI
Identify opportunities and make recommendations for further improvements to the customer journey to drive customer satisfaction, loyalty and profitability.
Supporting the development and execution of end-to-end A/B tests and MV Testing.
Support on-site personalisation and audience-based targeting strategy
Further tailoring the website to make it more relevant and easier to use for customers.
Responsible for coordinating directly and working collaboratively with internal and external stakeholders. Teams you will work alongside includes the eCommerce Trading team, UX designers, CRM, Web Developers and external agencies.
To be successful in this eCommerce CRO Executive position –

2+ years experience in conversion rate optimisation role ideal as an Assistant, Executive or Specialist level.
Must have experience in an eCommerce , Retail or B2C environment.
Have relevant personalisation software experience within Optimizely, AB Tasty, Monetate, Dynamic Yield etc.
Deep understanding and experience of key elements that impact conversation
Strong analytical skills with working knowledge in analytics packages e.g. Google Analytics etc
Good time-management and organisational skills, with the ability to work in a fast-paced environment.
Ability to adopt different user testing strategies and analysis of testing results to drive customer focused decision
Excellent stakeholders management, strong interpersonal and communication skills.
Knowledge of HTML, Javascript and CSS is a plus.

Benefits of this eCommerce CRO Executive role –

A business that is expanding and pushing on with growth plans!
Flexible working – office and 1 day homebased post covid
Monthly work incentives
Contributory pension
Subsidised food & gym membership

This is a great opportunity for someone at the start of their career to join a well renowned retailer with a global presence. If you feel like you have the qualifications for this position, please apply with your updated CV today quoting the reference JO-2107-109287.

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.